Publication Date

Summer 2017

Document Type

Project Summary

Degree Name

Master of Arts

Department

Communication and Training

First Advisor

David M. Rhea, Ph.D.

Second Advisor

Jayne Goode, Ph.D.

Third Advisor

Lara Stache, Ph.D.

Abstract

Communication differences between males and females that exist often leads to miscommunication. Miscommunication, especially in the workplace, can create negative behavior resulting in low productivity. Identifying problems and implementing solutions learned through research to improve relationships and create mindful interpersonal communication. This research will analyze how different communication styles can interfere or hinder the message sent and evaluate how this information is perceived. Training on this topic will not only educate people on how to improve workplace relationships, but it will also identify a clear path for effective communication to travel. Through effective communication skills and clear expectations, individuals will have less miscommunication within organizations. This project will reference various academically published journals, articles, and books to compare how the flow of information between males and females differs and how it can affect communication styles.

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