Publication Date

Spring 2017

Document Type

Project Summary

Degree Name

Master of Science

Department

Computer Science

First Advisor

Xueqing Tang, Ph.D.

Second Advisor

Do Young Park, Ph.D.

Third Advisor

Alex Liu, M.S.

Abstract

The Sales Management Portal is a multi-leveled and Synchronized Web Portal. It will be of great importance, because salesman could use this portal for marketing their product, generating interest, keeping logs of their accounts, and planning activities. The log-in process will be both smooth, and user-friendly. Members of any Sales Department Team will be able to search, update, and work on leads, add potential or confirmed customers, as well as track the progress of sales of product or services. This new Sales Management Portal will solve the old problems of “Paid by Commission” like “Every Man/Woman for themselves” routine. It will evoke an attitude of “Team Work” in which sales people will be able to see in the portal, just who is working on what account, and foster respect, to not work accounts that are already being worked on by another teammate. This new application/service of the Sales Management Portal, will replace the existing service of using a Personal Data Calendar to track down leads, input personal data and input contact information for themselves. This new Portal will allow the entire sales team to share the wealth of information, update leads to new clients, and to communicate the needs of their customers, while updating new products, and to expand their products. It will enable a non-profit organization to grow by sharing information amongst their salesmen, by adding new leads and customers to their database, and by listening to their customer needs, and giving them what they want. This could lead to a better management of sales, and a higher customer satisfaction rating.

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