Doctor of Education
Natalia Ermasova, Ph.D.
Mary Bruce, Ph.D.
Carmen Armstrong, Ph.D.
In today' s environment, one way to retain people is to have fully engaged employees. A correlation study was conducted to examine the relationship between job satisfaction and employee engagement among Social Security Administration (SSA) employees. The Federal Employee Viewpoint Survey (FEVS) is a tool that measures employees' perceptions their agencies. Pre-existing data was collected from the FEVS provided by the Office of Personnel Management (OPM). The purpose of this quantitative correlational research study is to determine the relationship between employee engagement and job satisfaction at SSA. The outcomes of this study provides knowledge regarding job satisfaction, which leaders can integrate into recruitment, training, and development processes. Correlation results showed that job satisfaction and employee engagement were positively related.
Barden, Courtney Lynn, "The Correlation Between Employee Engagement and Job Satisfaction in the Social Security Administration" (2017). All Capstone Projects. 365.