Publication Date

Fall 2022

Document Type

Capstone Project

Degree Name

Master of Science

Department

Computer Science

First Advisor

Dae Wook Kim

Abstract

In today’s busy world, people or families always needs support through some or other means to move forward with their daily routine life. For example: On a daily life routine, we may have come across situations where we may need skilled resources to help us for “Ex: House Keeping”, “Shifting apartments”, “Plumbing or Electrical Appliance Maintenance”, “Wall Painting…etc”. But, while we try to contact the resources we need (contacts through several sources), we often come across many challenges which are as documented below:

• Fit for purpose (Does the resource has relevant skill set).
• Manual effort is always required. We need to connect with neighbors or go through search engines as we don’t have a quick medium or channel to support.
• Delay or lack of communication channel. We may not be able to help the needy on-time.
• Finding resources within an accessible & practically feasible location.

Considering the above defined problem statement, we have developed a web application known as “Rakshak” (i.e.,) Hire a Friend which provides a technology platform to help and facilitate people / families with the required capabilities to find the skilled resources they need. “Rakshak” is going to be a communication channel & centralized platform which bridges the gap between “Needy Customers” & “Skilled Professionals”.

With our current presence in Industry 4.0 where we consistently see technology evolve progressively starting with cyberphysical systems, IOT’s, Cognitive computing, it’s always a known fact that 100% automation “of all day-to- day tasks” is never possible or it could become possible over a decade (which means there lies significant time). We still need “Skilled Human Resources” to accomplish certain basic tasks which don’t have an equivalent substitute. So, technology platforms built with thought processes like “Rakshak” will not only help digitization, but also purposefully help bridge the gap between “what we need” vs “finding the right fit for purpose”.

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