Publication Date

2025

Document Type

Capstone Project

Degree Name

Doctor of Education

Department

Interdisciplinary Leadership

First Advisor

Dr. Deborah Baness King

Second Advisor

Dr. Matthew Cooney

Third Advisor

Dr. Quincy Martin III

Abstract

In the continuously evolving higher education landscape, financial aid leaders play a pivotal role in advancing institutional success and improving student outcomes. However, limited research exists on the specific competencies required for effective financial aid leadership. This quantitative study investigated the professional competencies deemed critical for successful leadership among financial aid leaders at public colleges and universities in the United States. Grounded in a skills-based leadership framework, the study examined how financial aid leaders perceive the importance of various professional competencies, how these perceptions differ based on individual and institutional characteristics, and how such competencies are developed. Data was collected through an online survey and analyzed using descriptive statistics, independent samples t tests, and one-way ANOVA. Findings revealed that financial aid leaders ranked the six assessed competency areas in the following order of importance: Career Development, Technical Proficiency, Laws and Regulations, Leadership Skills, Customer Service, and Business of Education. Statistically significant differences emerged based on certain independent variables. The results of this study provide actionable insights for targeted professional development and succession planning, offering a valuable framework for institutions and associations to strengthen leadership capacity within the financial aid profession.

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